Customer news

Latest News

  • Making improvements together

    We have lots of ways for customers to get involved at Midland Heart and are always looking for new people to take a fresh look at the homes and services we provide to you. Our dedicated Customer Scrutiny Team works with a group of involved customers to help shape and improve the work we do. From piloting new services to mystery shopping, there is something for everyone depending on your interests.

    Added on 2nd April 2019 |

  • Julia's story

    Flexibility is key to help Julia Bailey manage a busy work life with a hectic home schedule. Julia, HR Shared Services Manager, manages a team who deal with HR queries from colleagues across Midland Heart. If she didn’t have enough on a plate, Julia is also mother to three young children.

    Added on 28th January 2019 |

  • Don't let loan sharks bite this Christmas

    Don’t turn to predatory loan sharks to solve your Christmas money worries this year. The Stop Loan Sharks project has launched a national campaign to raise awareness of illegal money lenders and provide guidance on where help can be found.

    Added on 5th December 2018 |

  • Hail Sir Geoffrey!

    Children at Shoemaker Court in Rushden, Northamptonshire got the chance recently to find out about pet ownership.

    Added on 22nd November 2018 |

  • We need to talk about debt

    Working within the Money Advice team, you can see people at their lowest. Whether it be low income, benefit delays, sanctions, benefit cap or debt.

    Added on 12th November 2018 |

  • Happy Halloween from ‘Scaremaker’ Court!

    Customers at Shoemaker Court, Rushden were in for a treat (not trick!) this Halloween as their annual Halloween party was taken over by Hogwarts’ wandering workshop! Children (Muggles) were invited to the workshop via hand delivered parchment from Hogwarts and were told to dress to impress.

    Added on 31st October 2018 |

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